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Geschäftsbedingungen


I. General

  1. Pentagramsho.eu is called Seller.
  2. The online store operating at www.pentagramshop.eu is run by PHU SONIA SC entered in the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister competent for economy, having the address of the place of business: ul. Sokoła 28/1, 81-603 Gdynia, Polska, NIP 9581666922
  3. Terms and conditions are including rules of selling our items on-line in the name of the following company registered
     Pentagramshop Europe.
  4. To make an order You need to accept our terms and conditions.
  5. Customer is every person accepting our terms and conditions and using our on line shop.


II. Our items

  1. Our product is the active item during proceeding in our shop with transaction.
  2. All our prices are including VAT tax.
  3. All our items are new and they are covered by 12 months guarantee.


III. Orders

  1. Items can be ordered by registered clients or not registered persons.
  2. To be registered customer need to create an account.
  3. Created account is giving the Client chance to make fast order as registered person.
  4. To proceed with an order customer must choose correct amount of items and give to the seller correct sizes.
  5. Shop can change the prices and select items for sales.
  6. Shop can’t change an order after proceeding it by client.
  7. For every order shop is adding shipping costs according to Your location.
  8. All active items are only invitations for buying an articles according to art. 71 Polish Law Codes. and it is not an offer according to art. 66 ? 1 together with art. 61 ? 2 Polish Law Codes.
  9. Client is confirming buying of an item by filling order form.
  10. Orders can be done on line 24/7.
  11. Orders can be done by company or person over 18 years old.
  12. Seller and client is signing an order agreement with every proceed order.
  13. Before client will proceed an order, must accept this terms and conditions.
  14. Order form will be not accepted without confirming acceptation of these terms.
  15. Correct order will be confirmed by confirmation email.


IV. Time of delivery

  1. Time of delivery is 14 working days depends on client location.
  2. With more than one item order can be delayed.


V. Payment

  1. Shop is using few electronic ways of paying: bank transfer, paypal/credit card and electronic bank transfers.
  2. Safe cash transfers are serviced by professional paying systems e.g. t-pay.com.
  3. Payments including shipping costs can be only paid by bank wire transfer or electronic transfer.
  4. We can provide client VAT invoice.


VI. Delivery

  1. Deliveries are serviced by DPD or DHL delivery services or Polish Post for US and Canada.


VII. Beschwerden

  1. Der Kunde kann innerhalb von zwei Wochen einen neuen Artikel zurücksenden.
  2. Alle Versandkosten in / zurück während des Rücktritts oder der Rücksendung des Artikels werden vom Kunden getragen.
  3. Kundenspezifische Artikel können nicht zurückgesendet, sondern nur umgetauscht werden.
  4. Lieferadresse ist: Pentagram Shop Europe, Zaruskiego 27a m2, 81-603 Gdynia, Polska
  5. Der Verkäufer hat 14 Tage Zeit, um die Reklamation zu prüfen und 90 Tage, um das Geld im IBAN-Format auf das Konto zurückzuzahlen.
  6. Beschädigte Artikel durch den Kunden werden nicht zurückgefordert.
  7. Dessous kann nicht jederzeit zurückgeschickt werden.
  8. Rückforderungen erfolgen durch Kontaktaufnahme mit dem Kundenservice contact@pentagramshop.eu
  9. Der Kunde muss Bestellnummer und Informationen angeben.
  10. Der Kunde wird über die Bearbeitung seines Anspruchs an die registrierte E-Mail-Adresse informiert.
  11. Rücksendungen unter anderem auf auf Bestellung hergestellte gesunde Produkte sind nicht möglich. Kleidung außerhalb der Größe S/M/L, Schuhe außerhalb der Standardgröße 35-40, Kunstwerke und Möbel.


VIII. Additionals

  1. Clients responsibility is to give seller correct address and contact details.
  2. Seller is not responsible for correspondence with client and exchange information.
  3. Seller can close or restrict shop during maintenance.


IX. Personal data protection

  1. Seller is and admin of personal data according to the law dated 29 of August 1997 r. Personal Protection Law (Dz. U. z 2002 roku, nr 101, poz. 926 z późn. zm.).
  2. Seller is using personal data according to selling items electronic way.
  3. Processing of personal data is accepted by client.
  4. Every registered client has an access to his data and can correct it any time.
  5. Client can remove his personal data any time.


X. Final provisions

  1. Every user of our shop must accept this terms and conditions.
  2. Seller can change terms and conditions any time.
  3. Changed are valid with publication.
  4. Every claims should be clarified by agreements.
  5. If an agreement is not possible seller and client can use public court.
  6. Every claims not included in the terms and conditions can be solved by Polish Law Codes.


XI. Contact

  1. Pentagram Shop
  2. contact@pentagramshop.eu