- Client can send back new item in two weeks time.
- All shipping costs in / back during resignation or sending back item are covered by client.
- Custom items cant be send back, can be only exchanged.
- Delivery address is: Pentagram Shop Europe, InPost Parcel Locker SOK01M, Tel.No. 886701600, Poland.
- The Seller has 14 days to consider the complaint and 90 days to return the cash to the account in IBAN format.
- Damaged items by client will be not claimed back.
- Lingerie can’t be send back in any time.
- Claiming back is done by contacting customer care firstname.lastname@example.org
- Client must give order number and information.
- Client will be informed about process of his claim to the registered email address.
- Returns cannot be made to wholesome products manufactured to order, among others underwear, latex and rubber products, clothing outside the S/M/L size, footwear outside the standard size 35-40, works of art and furniture.
Item must be send to the following address :
Pentagram Shop Europe
InPost Parcel Locker SOK01M