- Customer has 14 day time to send back never used item and pay for delivery back.
- Item is send back only by the despatch service, not post.
- Item made as Custom Order can be only exchanged or repaired.
- Our shop has 14 days to review customer's claim and 90 days to pay back money to the IBAN account.
- Item damaged or mechanically damaged will be not exchanged or repaid.
- Lingerie can't be claimed back but can be repaired and send back only.
Item must be send to the following address :
Pentagram Shop Europe